Privacy Policy

Introduction
At Sura Glow, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website and services. By using our website, you consent to the practices described in this policy.

Information We Collect
We collect personal information when you place an order, create an account, subscribe to our newsletter, or interact with our website. This information may include your name, email address, phone number, billing address, shipping address, payment information, and other relevant data necessary to process your transactions and provide services.

We may also collect non-personal data, such as browser information, IP addresses, and activity on our site, to improve our services and user experience.

How We Use Your Information
The information we collect is used for the following purposes:

• To process and fulfill orders
• To provide customer support
• To communicate important updates, promotions, and product recommendations
• To improve our website functionality and user experience
• To protect against fraudulent activities and comply with legal obligations

Data Sharing and Disclosure
We do not sell, rent, or lease your personal information to third parties. However, we may share your data with trusted third-party service providers, such as payment processors, shipping companies, and marketing platforms, to facilitate our services. These partners are obligated to maintain the confidentiality and security of your data.

Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. Cookies allow us to remember your preferences, analyze website traffic, and optimize our services. You can control cookie settings in your browser; however, disabling cookies may affect your user experience.

Security
We take the security of your personal information seriously. We use industry-standard encryption and secure protocols to protect your data from unauthorized access, loss, or disclosure. While we strive to protect your information, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights
You have the right to access, correct, or delete your personal information at any time. If you wish to exercise any of these rights, please contact us at info@suraglow.com. You also have the right to opt out of marketing communications by following the unsubscribe link provided in our emails.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us
If you have any questions or concerns regarding our privacy practices, please contact us at info@suraglow.com.

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Terms of Use

Introduction
These Terms of Use govern your access to and use of Sura Glow's website and services. By accessing or using our website, you agree to comply with these terms and conditions. If you do not agree with any part of these terms, you should refrain from using our website.

Account Responsibility
To use certain features of our website, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify us immediately if you suspect any unauthorized use of your account.

Product Information
We strive to provide accurate and up-to-date product descriptions, images, and prices on our website. However, we do not guarantee that all information is error-free. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update product details at any time.

Orders and Payments
By placing an order on our website, you agree to provide accurate and complete information, including payment details. All transactions are subject to verification and approval. We reserve the right to refuse or cancel any orders, in part or in full, at our discretion.

Shipping and Delivery
Shipping times and fees may vary depending on your location and chosen shipping method. We aim to process and ship orders promptly, but we are not responsible for any delays caused by external factors, including shipping carriers, customs, or weather conditions.

Returns and Refunds
Our return and refund policy is outlined on our website and applies to all purchases. Please review our policy before making a purchase. We reserve the right to refuse returns or exchanges on items that do not meet the specified conditions.

Prohibited Activities
You agree not to engage in any activities that:

• Violate applicable laws or regulations
• Interfere with the operation of our website or services
• Attempt to gain unauthorized access to any part of our website
• Use any automated means to collect data from our website without prior consent

Intellectual Property
All content on our website, including text, images, logos, trademarks, and software, is the property of Sura Glow or its licensors and is protected by copyright and intellectual property laws. You are granted a limited, non-exclusive license to access and use our website for personal and non-commercial purposes only.

Limitation of Liability
To the maximum extent permitted by law, Sura Glow is not liable for any indirect, incidental, special, or consequential damages arising from your use of our website, products, or services. Our liability is limited to the amount paid by you for the product or service in question.

Indemnification
You agree to indemnify and hold Sura Glow, its affiliates, officers, employees, and agents harmless from any claims, losses, damages, or expenses arising from your use of our website, violation of these terms, or infringement of any third-party rights.

Governing Law
These Terms of Use are governed by and construed in accordance with the laws of Canada. 

Changes to Terms of Use
We reserve the right to update or modify these Terms of Use at any time. Any changes will be posted on this page with an updated effective date. Your continued use of our website after any changes constitutes your acceptance of the revised terms.

Contact Us
For any questions regarding our Terms of Use or Privacy Policy, please contact us at info@suraglow.com.